How to Cancel Ee Contract at End of Term

If you`re an EE customer nearing the end of your contract, you may be wondering how to cancel your service. Fortunately, the process is quite straightforward.

First, it`s important to note that most EE contracts are typically 24 months long. If you`re approaching the end of your contract term, you have a couple of options:

Option 1: Renew Your Contract

If you`re happy with the service you`ve received from EE and would like to continue as a customer, you can renew your contract. EE typically offers a range of contract options, so you can choose the one that best suits your needs.

To renew your contract, simply contact EE`s customer service team and let them know you want to renew. They will guide you through the process and help you choose the right contract for you.

Option 2: Cancel Your Contract

If you`re not satisfied with the service you`ve received from EE or you`re simply ready to move on, you can cancel your contract. Here`s how:

Step 1: Check your contract end date

Your contract end date will be on your bill or the online account EE has provided. You can also contact EE to double-check.

Step 2: Provide Notice

Under EE`s terms and conditions, customers are required to provide 30 days` notice to cancel their contract at the end of the term. This means you need to let EE know that you want to cancel at least 30 days before the end of your contract. You can do this by phone, email, or through their online chat service.

Step 3: Return Equipment

EE will ask you to return any equipment they have provided, such as a router or set-top box. They will provide you with details on how to return them.

Step 4: Pay Any Outstanding Charges

Before you can cancel your contract, you will need to pay any outstanding charges, including any early termination fees if you`re ending your contract before the end of the term. EE will provide you with a final bill and payment instructions.

Step 5: Confirm the Cancellation

Once you`ve fulfilled all the requirements, EE will confirm the cancellation of your contract. They will let you know when the service will be officially ended.

In summary, if you`re an EE customer approaching the end of your contract term, you can either renew your contract or cancel your contract. If you choose to cancel, be sure to provide 30 days` notice, return any equipment, pay any outstanding charges, and confirm the cancellation with EE.